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ActivityBusiness

Customer Satisfaction Reality Check

I am an Educator

I am a Student

About The Activity

Students evaluate three real small-business pages using the module's customer satisfaction framework and exchange peer feedback within the session.

What Students Produce and How It's Verified

Every step your students take produces a record. Here's the chain.

  1. Student visits three pages

    view tracking

  2. Student leaves structured feedback on each

    verified

  3. Peer feedback on the student's evaluations received

    verified
Specifications

Student time

One class session, ~45-60 minutes in-class, no homework

Teacher time

30 min training module + ~15 min in-session facilitation

Suggested points

50 total. Three structured evaluations 30 pts · Peer feedback exchanged 20 pts

Who does what

KANU handles

  • Marketplace browsing, view tracking, structured feedback routing

You handle

  • Deploys assignment; assigns single completion grade
Curriculum Mapping
Mapped to Module 16

Aligns to

Module 16 (Customer Satisfaction)Semester 2

Aligned course objectives

Why it fits your course

Customer satisfaction taught in the abstract is dry. Critiquing real customer-facing pages, where the page owner will actually see the feedback, teaches the concepts and develops business judgment in the same session.

How to Add to Your Class
Access via your program catalog
  • Open this experience from your program catalog.
Complete the short training
  • Work through the short training module so you can run the experience with your class.
Invite students, join code
  • Share your join code. Students enrol themselves, so there is no roster to build by hand.
Ready to Transform Your Classroom?

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